Current Supplier Resources

• STAMP 01

• STAMP 62

The preferred method to submit an invoice is through our Oracle Supplier Portal. Submit invoices to invoicesub@constellation.com.

What Should I Consider The “Start Date” For Constellation Payment Terms? Payment terms begin when the invoice has all of the required information allowing the data to flow into Oracle Accounts Payable.

What If I Have an Inquiry About an Invoice I’ve Submitted?
Your first course of action is to log into your Constellation Oracle Supplier Portal for real-time invoice and payment status viewing. If you don’t yet have access to your portal, or prefer to email AP, please email your inquiry to InvoiceInquiryTeam@constellation.com and attach copies of the invoices you are inquiring about. Having copies of the invoice(s) better allows us to be sure we can support you properly. Please allow 3-5 business days after emailing your invoice before making an inquiry.

What Information Is Required on Invoices?
Below are the minimum requirements for processing of an invoice (not submitted via invoicing). At minimum, the invoice should clearly label and display the following:

• Purchase Order # or Contract #
• Release # (where applicable)
• CPA # (where applicable)
• Unique Invoice #
• Dollar Amount

An invoice must be consistent with the Purchase Order that was issued, including reference to PO line number, Unit of Measure and Catalogued (if applicable). For example: If the Purchase Order is setup with a unit of measure of feet (FT), it is required that the invoice bills in FT (vs. each or EA).

Invoices not including the required information will be returned to the supplier and will require the supplier to resubmit a corrected invoice. ​​

Can I Combine Multiple Invoices into One Submission Email?
No. The scanning tool will only read one of the invoices attached. Each email should be for only one invoice. Also, be sure your invoice includes only one Purchase Order or Contract number, CPA number (if applicable), and Release number (if applicable). 

How Do I Process Invoices Against Service Contracts as Opposed to Material Purchase Orders?
Purchase orders must include​​ a valid and open Purchase Order number and Release number (if applicable). Contracts must include a valid and open Contract number, CPA number (if applicable), and Release number (if applicable).

How Do I Determine What a Payment Is for If No Details Are Provided?
Your first course of action is to log into your Constellation Oracle Supplier Portal for real-time invoice and payment status viewing. If you don’t yet have access to your portal, or prefer to email AP, please email your inquiry to InvoiceInquiryTeam@constellation.com and attach copies of the invoices you are inquiring about. Having copies of the invoice(s) better allows us to be sure we can support you properly. 

Can I Pick Up My Check in Person?
No. Checks are generated off-site.

What Transactions Can I Do Using Constellation’s EBusiness Tools: Traditional Electronic Data Interchange (EDI) Or Web Commerce?
Online transactions which Constellation supports via Electronic Data Interface (EDI):

• Purchase Orders (EDI 850)
• Purchase Order Revisions (EDI 860)
• Purchase Order Acknowledgments (EDI 855)
• Material Invoices (EDI 810)

Why Does Constellation Prefer These EBusiness Tools?
These tools reduce manual business processes, which in turn reduce data entry errors, create a shortened supply chain cycle time and enable better integration with suppliers.

With thousands suppliers already engaged, we encourage you to determine if you meet our requirements and use these online tools.

Why Are My Invoices Submitted Via U.S. Mail or Email Being Rejected for the Reason of “Electronic Data Interchange (EDI)”?
If you are currently set up to invoice Constellation using our EDI connections, then all emailed or mailed invoices will be rejected.  This is to reduce the instances of duplicate invoices received.

How Do I Resubmit an EDI Invoice That Has Been Rejected?
Please email electronicinvoiceteam@constellation.com

Who Do I Contact If I Do Not Understand My EDI Invoice Rejection Message?
Please email electronicinvoiceteam@constellation.com


I’d Need More Information About EBusiness And Have Questions. What Do I Do?
Please email electronicinvoiceteam@constellation.com


Can I Submit an Invoice Electronically Through Web Commerce or EDI For Special Charges Only (Freight, Tax, Document Charges) After I Have Already Invoiced for All of the Line Items?
Yes, please contact electronicinvoiceteam@constellation.com​ ​for specific instructions.


How Do I Invoice Constellation for Purchase Orders That Were Never Received by Constellation Electronically Via EDI?
Please email electronicinvoiceteam@constellation.com for instructions.


Can I Submit a Credit Invoice Using Electronic Invoicing (EDI)?
Yes, please contact electronicinvoiceteam@constellation.com​ ​for specific instructions.​


How Do You Get Set Up to Use Electronic Invoicing?
Contact eBusiness Support at electronicinvoiceteam@constellation.com


Please include the following required information:

• Company Name and Point of Contact (POC)
• Email Address
• Phone Number